Roofing Warranties and Guarantees
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The Difference: Manufacturer vs. Contractor Warranties
When we complete your roofing project, you receive two distinct and equally important layers of protection:
Manufacturer Warranty (Material Coverage)
This warranty is provided by the company that makes the shingles or metal panels. It covers the roofing material itself against defective materials. For example, if your shingles fail prematurely due to a manufacturing fault (like rapid granule loss), the manufacturer is responsible. These warranties typically range from 5 to 20 years, depending on the material selected, and often feature a non-prorated warranty period.
Contractor Warranty (Workmanship Coverage)
This is our guarantee, the Sunny Ridge Construction promise. It covers issues that arise specifically from an installation error or defect in our labor. This type of coverage is critical because even the best materials can fail if installed incorrectly.
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Our Warranty & Peace of Mind Guarantee
When you choose us for your roofing needs, you're not just getting a new roof; you're getting an investment protected by comprehensive coverage.
- 2-Year Workmanship Warranty: We stand by the quality of our installations. We offer a full 2-year warranty on our labor and craftsmanship, ensuring that if any issues arise directly from the installation process, we'll fix them at no cost to you.
- Manufacturer's Material Warranty: The high-quality materials we use come with their own manufacturer's warranty, which typically ranges from 5 to 20 years, depending on the product selected. This protects the material itself against defects.
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What is Covered in the First Two Years? For the initial two years, we provide the ultimate peace of mind. While the material is protected by the manufacturer, we will cover anything related to the integrity of the installed roof, including both labor and material issues, except for damage caused by external factors such as:
- Extreme weather events (e.g., hail, hurricane winds).
- Acts of God.
- Impact damage (e.g., falling tree branches).
- Improper alteration or maintenance by others.
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Navigating Claims: We Assist You
Dealing with insurance companies or manufacturers can be complex, but we don't leave you to handle it alone. We consider assisting with the insurance claim process part of our comprehensive service. We examine roofs to determine the primary cause of the damage. If the damage resulted from covered perils, it is likely to be covered by your homeowner’s insurance. This includes damage from things like fire, hail, strong winds, a falling tree, or lightning. We can clearly explain the cause of damage in our quote and documentation to help support your eligibility for coverage.
Conversely, issues that are generally excluded from coverage include damage from general wear and tear, age, lack of maintenance, rot, mold, or neglect. If your issue falls under a manufacturer defect or an installation error (our workmanship guarantee), we act as your advocate, providing necessary documentation and coordinating with them to ensure your claim is processed smoothly and quickly. Our expertise helps simplify complicated paperwork and speed up the resolution of your claim.
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Get the Best Roof, Guaranteed!
Choosing Sunny Ridge Construction means choosing unparalleled craftsmanship backed by solid, transparent warranties and dedicated customer support. Contact us today to schedule your free consultation. Let us walk you through our roofing options and the comprehensive warranty coverage that secures your home's future.
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